Sheraton Charlotte Hotel

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Sheraton Charlotte Hotel

555 South McDowell Street, South Tower Charlotte, NC 28204 US

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Work and play in style at Sheraton Charlotte Hotel. Located in Charlotte, NC, in the city’s Uptown district, our hotel places you near the Charlotte Convention Center, Spectrum Center and the Bank of America Stadium. Maintain your exercise regimen with a workout in our fitness center or outdoor pool. Make time for a delicious meal at Red Salt by David Burke, then head to the rooftop bar and sip on a signature cocktail while enjoying stunning skyline views. We offer more than 65,000 square feet of event space, in partnership with Le Méridien Charlotte, with room for up to 1,800 guests for business and social occasions. Take advantage of our modern hotel amenities, including free Wi-Fi, valet parking, and Sheraton Sleep Experience bedding. Expect an exceptional stay at our Charlotte, NC, Uptown hotel.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Whirlpool
  • Spa
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Motorcycle parking
  • Parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

General

  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Vending machines
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fireplace
  • Hearing induction loop system installed
  • First aid available
  • First nighters’ kit
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Meeting Facilities

  • Meeting rooms

Services

  • Onsite laundry
  • Uniformed security
  • Valet cleaning
  • Video games
  • Valet same day dry cleaning
  • Trouser/Pant press
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Individual Efolio available
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • Efolio available to company
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Basic medical equipment on-site

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Turndown service
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors

Bedroom

  • Wakeup service

Technology

  • VCR player available at front desk
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Dining

  • Restaurant
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Lounges/bars
  • Cocktail lounge with light fare
  • Dinner delivery service from local restaurant
  • Cups/glassware
  • Braille/large print literature

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom