Sheraton Grand Chicago Riverwalk

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Sheraton Grand Chicago Riverwalk

301 East North Water Street Chicago, IL 60611 US

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Located in the heart of the River North district, Sheraton Grand Chicago Riverwalk is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed accommodations enhanced by contemporary essentials like the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and Chicago cityscape. Delight your palate at our hotel restaurants, including Shula’s Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Take advantage of 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Wind down a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our Riverwalk hotel is the perfect home base for your visit to downtown Chicago.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Vending machines
  • Viedo surveillance monitored 24 hrs a day
  • Ventilated stair wells
  • Wide entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Extra child charge
  • Fire detectors in hallways
  • Elevator auto recall
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fireplace
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • Accessible facilities
  • Accessible room
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Motorcycle parking
  • Parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Meeting Facilities

  • Meeting rooms

Services

  • Uniformed security
  • Video checkout
  • Valet cleaning
  • Valet same day dry cleaning
  • Video review billing
  • Wedding services
  • Staff trained in first aid
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Individual Efolio available
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • DVR player
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Basic medical equipment on-site

Bedroom

  • Wakeup service

Technology

  • Wireless internet connection in public areas
  • High speed internet connection

Guest Room

  • Turndown service
  • Safe
  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service

Dining

  • Restaurant
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with light fare
  • Dinner delivery service from local restaurant
  • Continental breakfast
  • Buffet breakfast
  • Carryout breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Fitness Facilities

  • Health club

Standard

  • Air conditioning