The Londoner Macao, Estrada do Istmo s/n, Cotai Macau, 00000 CN
Get My QuoteHome to 4,001 rooms and suites, Sheraton Grand Macao is the world’s largest Sheraton and the biggest hotel in Macao. Designed for both business and leisure travelers, Sheraton Grand Macao offers 5-star service and is conveniently located in the heart of the Cotai Strip. Host an event in our 52,645-square-foot (4,891-square-meter) Kashgar Grand Ballroom featuring space for 5,000 guests. Rejuvenate at Shine Spa for Sheraton, or relax under the sun at our outdoor pool with private cabanas. Enjoy a lavish buffet featuring International favorites and local specialties at Feast, or visit The Conservatory where brings together three dining experiences under one roof, Three Bottles, Chaan and The Sweet Shop, offering an array of British-inspired and authentic Cantonese food, beverages and sweet delights, as well as a Tea Room for guests to enjoy grab-and-go from breakfast till late.
Property Amenities
Fitness Facilities
- Outdoor pool
- Private pool
- Spa
- Steam bath
- Sauna
- Health club
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Telephone for hearing impaired
- Vibrating alarm available for disabled persons
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Elevator near disability accessible rooms
- Facilities for blind people only
- Handicapped van parking
- Facilities for deaf people only
- Hearing impaired services
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Parking
- Motorcycle parking
- Parking
- On-Site parking
- Patrolled parking area
- Accessible parking
Services
- Pantry
- Onsite laundry
- Uniformed security
- Valet cleaning
- Video games
- Wheelchairs available
- Travel agency
- Water purification system
- Wedding services
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff proficient in sign language
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Limousine service
- Executive floor
- Express check-in
- Express check-out
- Front desk
- Laundry/Valet service
- Florist
- Hairdresser/barber
- Controlled access to parking
- Check cashing policy
- Coffee shop
- Check-in kiosk
- Child programs
- Dry cleaning
- Currency exchange
- Concierge desk
- Concierge floor
- Doctor on call
- Complimenary local calls time limit
- Efolio available to company
- Boarding pass print-out available
- Car rental desk
- Basic medical equipment on-site
- Casino
- 24-hour room service
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Telephone
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Vending machines
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Elevator access to all levels
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fireplace
- Hearing induction loop system installed
- First aid available
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Flat terrain between parking and entrance
- Cocktail lounge
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Automatic fire doors
Meeting Facilities
- Meeting rooms
Guest Room
- Visual alarm smoke detectors in guest rooms
- Turndown service
- Safe
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
Bedroom
- Wakeup service
- Accommodations have bath in bedroom
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Dining
- Restaurant
- Special needs menus
- Room service
- Food and beverage outlets
- Lounges/bars
- Cocktail lounge with entertainment
- Cocktail lounge with light fare
- Cups/glassware
- Braille/large print literature
- Buffet breakfast
Guest Bathroom
- Roll-in shower area with bathroom seat
- Roll-in shower available
- Grab bars in bathroom
