Sheraton Grand Mirage Resort Port Douglas

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Sheraton Grand Mirage Resort Port Douglas

168-190 Port Douglas Road Port Douglas, QLD 4877 AU

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Positioned within Australias first eco-certified destination at the step off point to two UNESCO World Heritage sites, the Great Barrier Reef and Daintree Rainforest, Sheraton Grand Mirage Resort Port Douglas is a stunning five-star beachfront resort in Tropical North Queensland.Relax in serenely styled guest rooms, suites and villas, explore 147 hectares of lush tropical gardens, float in two hectares of sparkling saltwater lagoon pools, tee off at the Mirage Country Club 18-hole golf course and indulge at six vibrant restaurants and bars, without leaving the resort. Sheraton Grand Mirage Resort Port Douglas also offers 18 flexible indoor and outdoor meeting and event spaces, the largest catering for up to 1,000 delegates.

Property Amenities

General

  • Non-smoking
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Spa
  • Sauna
  • Golf
  • Health club

Services

  • Pantry
  • Onsite laundry
  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Travel agency
  • Trouser/Pant press
  • Water purification system
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Front desk
  • Laundry/Valet service
  • Florist
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Currency exchange
  • Concierge desk
  • Doctor on call
  • DVR player
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Basic medical equipment on-site

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Meeting Facilities

  • Meeting rooms

Accessibility

  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Bedroom

  • Wakeup service

Technology

  • Wireless internet connection in public areas
  • High speed internet connection

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Cocktail lounge with light fare

Guest Room

  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Connecting rooms

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom