Sheraton Makkah Jabal Al Kaaba Hotel

Jabal Al Kaaba, Makkah Al Mukarramah Makkah, 24231 SA

Enjoy a luxurious stay at Sheraton Makkah Jabal Al Kaaba Hotel in Saudi Arabia. Our 5-star hotel features 412 spacious rooms, suites and apartments complete with a Masjid Al-Haram or city view. Our rooms have sumptuous furnishings designed for your comfort and relaxation and boast a unique location in a calm and serene environment. Each of our hotel’s 110 elegantly appointed apartments features a sleek design complemented by Islamic motifs. One- and two-bedroom units receive welcoming personalized service. Guests can choose from a variety of dining options at our three on-site restaurants, serving delicious Middle Eastern, Asian and international cuisines. The air-conditioned pedestrian bridge allows our guests to easily access Masjid Al Haram during busy seasons in Ramadan and Hajj. Find respite during your trip to Saudi Arabia at Sheraton Makkah Jabal Al Kaaba Hotel.

Property Amenities

General

Non-smoking
Outdoor space
Number of roll-in showers available for disabled person
Number of rooms for disabled persons equipped with standard tub
Number of rooms with Braille
Number of rooms with wheelchair accessible showers
Number of wheelchair accessible rooms
Parking area attendants
Private security available
Multiple exits on each floor
Property has elevators
Public address system
Public area air conditioned
Video cameras at entrance
U.S. Fire Safety compliant
Video cameras in hallways
Telephone
Video cameras in public areas
Well lighted exit signs
Wheelchair accessible elevators
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viedo surveillance monitored 24 hrs a day
Wide corridors
Ventilated stair wells
Wide entrance
Wide restaurant entrance
Security
Staff trained in duplicate key issue
Security 24 hours/day
Response time (minutes) from fire/police department
Steps/staircases have color markings
Restricted public access
Steps/staircases have handrails
Smoke detector in public areas
Tactile/14pt print signage throughout hotel
Exterior doors (except lobby entrance) require key access at night
Elevator access to all levels
Fire detectors in hallways
Elevator auto recall
Fire detectors in public areas
Fire extinguishers
Elevators
Fire extinguishers in hallways
Lighted parking area
Fire extinguishers in public areas
Gift/News stand
Hard wired smoke detectors
Hotel has fire safety measures in place but does not meet a national fire safety standard
Lighted walkways
Emergency back-up generators
Evacuation drills
Fire resistant guest room doors
Fire resistant hall room doors
Hearing induction loop system installed
First aid available
Ice machine
FEMA approved
Frequency of evacuation drills
Flat terrain between parking and entrance
Converters/ Voltage adaptors
Drugstore/pharmacy
Complies with Hotel/Motel Safety Act
Complies with Local/State/Federal fire laws
Alarms continuously monitored
Bookstore
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Adapted room doors
BBQ/Picnic area
Carbon monoxide detector
Building meets all current local, state and country building codes
24-hour front desk
Auto link to fire station
Automated External Defibrillator (AED) on-site
Business center
Automatic fire doors

Accessibility

Ramp access
Public areas wheelchair accessible for disabled
Vibrating pillows available
Visual alarms in hallways
Visual alarms in public areas
Telephone for hearing impaired
Vibrating alarm available for disabled persons
Restaurant/bar menus available in 14pt print
Restaurant/bar menus available in Braille
Service animals allowed on property for people with disabilities
Service dogs allowed
Elevator near disability accessible rooms
Facilities for blind people only
Handicapped van parking
Facilities for deaf people only
Hearing impaired services
Does hotel have accessible parking?
2nd lock on guest doors
Accessible baths
Accessible facilities
Audible alarms in hallways
Audible alarms in public areas

Services

Pantry
Onsite laundry
Welcome gift
Uniformed security
Valet cleaning
Wheelchairs available
Washer/dryer
Travel agency
Water purification system
Staff trained in first aid
Staff trained in service to disabled guests
Rollaway bed
Sprinklers in hallways
Sprinklers in public areas
Shoe shine stand
Staff proficient in sign language
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Full service housekeeping
Housekeeping – daily
Limousine service
Executive floor
Express check-in
Express check-out
Front desk
Laundry/Valet service
Florist
Complimentary coffee in lobby
Controlled access to parking
Check cashing policy
Coffee shop
Complimentary in-room coffee or tea
Dry cleaning
Complimentary newspaper in lobby
Complimentary shoeshine
Currency exchange
Concierge desk
Concierge floor
Doctor on call
Complimenary local calls time limit
DVR player
Business services
Boarding pass print-out available
Car rental desk
Basic medical equipment on-site
24-hour room service

Fitness Facilities

Private pool
Spa
Sauna

Parking

Patrolled parking area

Meeting Facilities

Meeting rooms

Guest Room

Visual alarm smoke detectors in guest rooms
Safe deposit box
Room access through exterior corridor
Room access through interior corridor
Room accessible through balcony sliding glass doors
Secured floors
Emergency instructions in pictorial form
Interior corridors
Double glazed windows

Bedroom

Wakeup service
Accommodations have bath in bedroom

Technology

VCR player available at front desk
Wireless internet connection in public areas
Subtitles/closed captions available on TV
High speed internet connection

Dining

Restaurant
Special needs menus
Room service
Room service – full menu
Food and beverage outlets
Lounges/bars
Full american breakfast
Continental breakfast
Braille/large print literature
Buffet breakfast
Carryout breakfast

Guest Bathroom

Roll-in shower area with bathroom seat
Roll-in shower available
Grab bars in bathroom