500 Canal Street New Orleans, LA 70130 US
Get My QuoteBrimming with style and grounded in our community, Sheraton New Orleans Hotel is the perfect home base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Upgrade your stay with premium Sheraton Club Lounge access or reboot in our fully-equipped Sheraton Fitness Center. Kick start your day in New Orleans at Starbucks® in our atrium lobby or wind down with refreshing cocktails and local cuisine at Pelican Bar. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.
Property Amenities
Fitness Facilities
- Outdoor pool
- Private pool
- Tennis court
- Spa
- Health club
General
- Outdoor space
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Vending machines
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Exterior doors (except lobby entrance) require key access at night
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Gift/News stand
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Hearing induction loop system installed
- First aid available
- Ice machine
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Converters/ Voltage adaptors
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Bookstore
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Telephone for hearing impaired
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Does hotel have accessible parking?
- Accessible baths
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Pets
- Pets allowed
Parking
- Motorcycle parking
- Parking
- On-Site parking
- Patrolled parking area
- Valet parking
- Accessible parking
Services
- Pantry
- Uniformed security
- Translation services
- Valet cleaning
- Valet same day dry cleaning
- Washer/dryer
- Travel agency
- Trouser/Pant press
- Water purification system
- Wedding services
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Limousine service
- Executive floor
- Express check-out
- Front desk
- Laundry/Valet service
- Florist
- Individual Efolio available
- Controlled access to parking
- Check cashing policy
- Coffee shop
- Complimentary in-room coffee or tea
- Dry cleaning
- Complimentary newspaper in lobby
- Currency exchange
- Concierge desk
- Concierge floor
- Doctor on call
- DVR player
- Efolio available to company
- Business services
- Boarding pass print-out available
- Car rental desk
- Basic medical equipment on-site
Meeting Facilities
- Meeting rooms
Guest Room
- Visual alarm smoke detectors in guest rooms
- Turndown service
- Safe
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
Bedroom
- Wakeup service
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Dining
- Restaurant
- Special needs menus
- Room service
- Room service – full menu
- Food and beverage outlets
- Lounges/bars
- Cocktail lounge with light fare
- Cups/glassware
- Buffet breakfast
- Carryout breakfast
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
