Sheraton Puerto Rico Hotel and Casino

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Sheraton Puerto Rico Hotel and Casino

200 Convention Boulevard San Juan, PR 00907 PR

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Constantly ranked between the top hotels in San Juan, the Sheraton Puerto Rico Hotel & Casino is recognized as a modern urban resort. Ideally situated at the Convention Center District and steps away from Distrito T-Mobile, our hotel is located just 10 minutes from the international airport and five minutes from historic Old San Juan. With newly renovated guestrooms, the property offers a rooftop infinity pool with stunning views of the San Juan Bay, on-site diverse dining options, full-service spa, a vibrant 24/7 casino, modern meeting space, shuttle to Old San Juan and Escambron beach, among many other features, making this hotel the premier place to stay.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Hearing induction loop system installed
  • First aid available
  • First nighters’ kit
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Cocktail lounge
  • Complies with Hotel/Motel Safety Act
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Fitness Facilities

  • Outdoor pool
  • Whirlpool
  • Spa
  • Steam bath
  • Sauna
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Motorcycle parking
  • Parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Services

  • Pantry
  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Washer/dryer
  • Water purification system
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Executive floor
  • Front desk
  • Laundry/Valet service
  • Hairdresser/barber
  • Controlled access to parking
  • Check cashing policy
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Basic medical equipment on-site
  • Casino
  • 24-hour room service

Meeting Facilities

  • Meeting rooms

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Safe
  • Safe deposit box
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Double glazed windows

Bedroom

  • Wakeup service

Technology

  • VCR player available at front desk
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet connection

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Food and beverage outlets
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Dinner delivery service from local restaurant
  • Cups/glassware
  • Continental breakfast
  • Braille/large print literature
  • Buffet breakfast
  • Carryout breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning