Jalan Embong Malang 25-31 Surabaya, JI 60261 ID
Get My QuoteExperience the essence of Surabaya, Indonesia, at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our family-friendly hotel is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, complimentary Wi-Fi, full-service business center and more. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to Surabaya, our expansive function rooms, modern technology and expert services ensure a successful gathering. When it’s time to explore, many of Surabaya’s top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, Sheraton Surabaya Hotel & Towers looks forward to hosting your stay in Surabaya, Indonesia.
Property Amenities
Fitness Facilities
- Outdoor pool
- Tennis court
- Whirlpool
- Spa
- Steam bath
- Sauna
- Golf
- Health club
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Visual alarms in hallways
- Visual alarms in public areas
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Parking
- Motorcycle parking
- Parking
- Off-Site parking
- On-Site parking
- Patrolled parking area
- Valet parking
- Accessible parking
Services
- Pantry
- Onsite laundry
- Uniformed security
- Valet cleaning
- Valet same day dry cleaning
- Wheelchairs available
- Washer/dryer
- Travel agency
- Wedding services
- Staff trained in first aid
- Rollaway bed
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Limousine service
- Executive floor
- Express check-in
- Express check-out
- Front desk
- Laundry/Valet service
- Florist
- Controlled access to parking
- Check cashing policy
- Coffee shop
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Dry cleaning
- Complimentary shoeshine
- Currency exchange
- Concierge desk
- Concierge floor
- Doctor on call
- Business services
- Boarding pass print-out available
- Car rental desk
- Barber shop
- Basic medical equipment on-site
- 24-hour room service
General
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Telephone
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- First aid available
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Cocktail lounge
- Converters/ Voltage adaptors
- Drugstore/pharmacy
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Bookstore
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- ATM/Cash machine
- Beauty shop/salon
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Meeting Facilities
- Meeting rooms
Bedroom
- Wakeup service
Technology
- Wireless internet connection in public areas
- High speed internet connection
Guest Room
- Turndown service
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Connecting rooms
Dining
- Restaurant
- Room service
- Room service – full menu
- Food and beverage outlets
- Lounges/bars
- Full american breakfast
- Cocktail lounge with entertainment
- Cocktail lounge with light fare
- Continental breakfast
- Buffet breakfast
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
