Terra Nova All-Suite Hotel

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Terra Nova All-Suite Hotel

17 Waterloo Road Kingston, JM

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A stately 20th century Great House transformed into Kingstons most luxurious boutique hotel Terra Nova offers a perfect balance of signature Caribbean hospitality and world-class business conveniences. The hotels long-standing reputation for unparalleled personalized service exceptional cuisine and convenient location in the heart of Kingstons business centre make it the hotel of choice whether your stay is one of business or pleasure. The property reflects a unique sense of style embodying the vibrant warmth of Jamaica and an enduring European sophistication. This style is echoed in the lavish decor plush linens and our sumptuous tradition of high tea and of course our desire to indulge our guests.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Extra child charge
  • Fire detectors in hallways
  • Extra child charge for rollaway use
  • Fire detectors in public areas
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • First aid available
  • FEMA approved
  • Fire alarm
  • Cocktail lounge
  • Copier
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Business center

Fitness Facilities

  • Outdoor pool

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Restaurant/bar menus available in 14pt print
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Audible alarms in hallways
  • Audible alarms in public areas
  • Audible emergency alarm for sight impaired guest

Services

  • Pantry
  • Photocopy center
  • Welcome gift
  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Currency exchange
  • Doctor on call
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Parking

  • Parking
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Secured parking

Meeting Facilities

  • Meeting rooms

Bedroom

  • Wakeup service
  • Double beds

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet access for laptop in public areas
  • High speed internet connection

Guest Room

  • Turndown service
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service
  • Connecting rooms

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Dining

  • Room service
  • Lounges/bars
  • Lunch served in restaurant
  • Full american breakfast
  • Dinner served in restaurant
  • Cups/glassware
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Standard

  • Air conditioning
  • 24-hour security