The Ballantyne a Luxury Collection Hotel Charlotte

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The Ballantyne a Luxury Collection Hotel Charlotte

10000 Ballantyne Commons Parkway Charlotte, NC 28277 US

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Located in Charlotte, NC, The Ballantyne, A Luxury Collection Hotel, Charlotte provides luxurious hotel accommodations in an exceptional location, moments from premier shopping in SouthPark, exciting outdoor recreation at Whitewater Center, Ballantyne neighborhood dining and entertainment. Luxuriate at The Spa at Ballantyne or wade in the refreshing pools. Treat yourself to afternoon tea served with exquisite sweets and savories. Experience immersive seasonal events like the Whiskey Club at Ballantyne and holiday festivities. In your spacious hotel room, explore the in-room dining menu and order scrumptious cuisine from Gallery Restaurant, offering fine dining and weekend brunch. Savor cocktails at The Ryal lobby bar offering picturesque outdoor views. Walk to Ballantyne Village or to Ballantyne Corporate Park from our hotel or enjoy the complimentary shuttle. Choose from a collection of indoor ballrooms and outdoor meeting, wedding and event venues and enjoy an engaging group activity for a memorable event.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Whirlpool
  • Spa
  • Sauna
  • Jogging track
  • Golf
  • Health club

General

  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Vending machines
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Drugstore/pharmacy
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • BBQ/Picnic area
  • ATM/Cash machine
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Parking

  • Motorcycle parking
  • Parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Meeting Facilities

  • Meeting rooms

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Turndown service
  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors

Services

  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Washer/dryer
  • Travel agency
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Hairdresser/barber
  • Individual Efolio available
  • Complimentary coffee in lobby
  • Controlled access to parking
  • Check cashing policy
  • Child programs
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Concierge desk
  • Doctor on call
  • Efolio available to company
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Barber shop
  • Basic medical equipment on-site
  • 24-hour room service

Bedroom

  • Wakeup service

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with light fare
  • Dinner delivery service from local restaurant
  • Continental breakfast
  • Braille/large print literature
  • Carryout breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning