The Chateau Organic Spa and Wellness Resort

Array Bentong, 28750 MY

Modeled after an 12th century medieval Haut Koenigsbourg castle in Alsace France The 5-star Chateau is the world first organic wellness spa resort offering the ultimate in health and wellbeing enrichment.

Property Amenities

General

Non-smoking
Parking area attendants
Private security available
Multiple exits on each floor
Property has elevators
Public address system
Playground
Public area air conditioned
Video cameras at entrance
U.S. Fire Safety compliant
Video cameras in hallways
Video cameras in public areas
Well lighted exit signs
Telephone jack adaptor available
Train access
Transportation
Wheelchair accessible elevators
Transportation services – local area
Transportation services – local office
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viedo surveillance monitored 24 hrs a day
Wide corridors
Ventilated stair wells
Wide entrance
Wide restaurant entrance
Security
Staff trained in duplicate key issue
Security 24 hours/day
Response time (minutes) from fire/police department
Stairwells
Steps/staircases have color markings
Steps/staircases have handrails
Smoke detector in public areas
Smoke detectors
Solarium
Tactile/14pt print signage throughout hotel
Exterior doors (except lobby entrance) require key access at night
Elevator access to all levels
Fire detectors in hallways
Elevator auto recall
Extra child charge for rollaway use
Fire detectors in public areas
Fire extinguishers
Fire extinguishers in hallways
Lighted parking area
Fire extinguishers in public areas
Hard wired smoke detectors
Lighted walkways
Emergency back-up generators
Evacuation drills
Fire safety compliant
Hearing induction loop system installed
First aid available
Ice machine
FEMA approved
Frequency of evacuation drills
If no 24 hour security, what are the hours?
Flat terrain between parking and entrance
Converters/ Voltage adaptors
Courtyard
Children not allowed
Children welcome
Complies with Local/State/Federal fire laws
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Adapted room doors
Bank
Banking services
Carbon monoxide detector
Barbeque grills
Beauty shop/salon
Building meets all current local, state and country building codes
24-hour front desk
Auto link to fire station
Automated External Defibrillator (AED) on-site
Business center
Automatic fire doors

Parking

Outdoor parking
Motorcycle parking
Parking
Parking fee managed by hotel
Parking lot
Patrolled parking area
Valet parking
Street side parking
Secured parking
Accessible parking
Bus parking

Services

Poolside snack bar
Multilingual staff
Newspaper
Men’s clothing
Welcome gift
Uniformed security
Tour/sightseeing desk
Translation services
Valet cleaning
Valet same day dry cleaning
Wheelchairs available
Trouser/Pant press
Water sports
Women’s clothing
Staff trained in first aid
Staff trained in service to disabled guests
Sprinklers in hallways
Sprinklers in public areas
Shoe shine stand
Staff proficient in sign language
Shops and commercial services
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Full service housekeeping
Hotel does not provide pornographic films/TV
Late check-out available
Lobby coffee service
Front desk
Controlled access to parking
Complimentary in-room coffee or tea
Complimentary newspaper delivered to room
Dry cleaning
Children’s clothing
Children’s play area
Doctor on call
DVR player
Early check-in
Business services
Boarding pass print-out available
Baggage hold
Additional services/amenities/facilities on property
Barber shop
Basic medical equipment on-site
Bell staff/porter

Fitness Facilities

Racquetball
Tennis court
Whirlpool
Spa
Steam bath
Sauna
Snow sports
Golf

Accessibility

Ramp access
Number of each room type equipped for disabled persons- 8 fields
Public areas wheelchair accessible for disabled
Vibrating pillows available
Visual alarms in hallways
Visual alarms in public areas
Visual emergency alarm for hearing impaired guest
Telephone for hearing impaired
Wheel chair access
Vibrating alarm available for disabled persons
Restaurant/bar menus available in 14pt print
Restaurant/bar menus available in Braille
Service animals allowed on property for people with disabilities
Service dogs allowed
Elevator near disability accessible rooms
Handicapped parking
Facilities for blind people only
Handicapped van parking
Elevators have Braille Instructions
Facilities for deaf people only
Hearing impaired services
Emergency exit signs in Braille
Emergency info in Braille
Impairment aids available
Does hotel have accessible parking?
Accessible baths
Americans with Disabilities Act (ADA) compliance
Brailed elevators
Audible alarms in hallways
Audible alarms in public areas
Audible emergency alarm for sight impaired guest

Dining

Private dining for groups
Room service – limited menu
Special needs menus
Room service
Room service – full menu
Room service – limited hours
Full meal plan
Hot breakfast
Lounges/bars
Hot continental breakfast
Lunch served in restaurant
Full american breakfast
Cocktail lounge with light fare
Dinner delivery service from local restaurant
Dinner served in restaurant
Communal bar area
Cups/glassware
Deluxe continental breakfast
Braille/large print literature
Breakfast served in restaurant
Buffet breakfast

Technology

Phone services
Wireless internet connection in public areas
Subtitles/closed captions available on TV

Meeting Facilities

Meeting rooms
Catering services
Ballroom

Guest Room

Visual alarm smoke detectors in guest rooms
Turndown service
Safe deposit box
Room access through exterior corridor
Room access through interior corridor
Room accessible through balcony sliding glass doors
Secured floors
Interior corridors
Double glazed windows
Connecting rooms

Bedroom

Wakeup service
Accommodations have bath in bedroom

Guest Bathroom

Roll-in shower area with bathroom seat
Roll-in shower available
Grab bars in bathroom

Standard

Air conditioning
24-hour security