The Chicago Hotel Collection River North

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The Chicago Hotel Collection River North

312 W Chestnut St Chicago, IL 60610 US

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Discover Chicago’s trendy, cultural hub from our family and pet friendly 4-Star boutique River North Hotel. Perfect for business, leisure, extended stays and group travel. Experience the finest Chicago hospitality where our Concierge Team will attend to your every need. Our rooms have smart design features that maximize your space and only give you what you desire, some suites feature loft-style bunk beds making sleepover stays and family getaways extra playful.

Property Amenities

General

  • Outdoor space
  • Number of wheelchair accessible rooms
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Video cameras in public areas
  • Well lighted exit signs
  • Train access
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Vending machines
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Evacuation drills
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • First nighters’ kit
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Fire alarm
  • Cocktail lounge
  • Children welcome
  • Complies with Hotel/Motel Safety Act
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • BBQ/Picnic area
  • Carbon monoxide detector
  • Building meets all current local, state and country building codes
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Visual emergency alarm for hearing impaired guest
  • Telephone for hearing impaired
  • Wheel chair access
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Emergency info in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Brailed elevators
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Parking
  • Parking fee managed by hotel
  • Patrolled parking area
  • Secured parking

Dining

  • Private dining for groups
  • Room service – limited menu
  • Restaurant
  • Special needs menus
  • Hot breakfast
  • Lunch served in restaurant
  • Communal bar area
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Technology

  • Phone services
  • VCR player available at front desk
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet connection

Fitness Facilities

  • Private pool
  • Golf

Services

  • Multilingual staff
  • Welcome gift
  • Uniformed security
  • Valet cleaning
  • Wheelchairs available
  • Washer/dryer
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Limited service housekeeping
  • Housekeeping – daily
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Child programs
  • Concierge desk
  • Doctor on call
  • DVR player
  • Early check-in
  • Bilingual staff
  • Boarding pass print-out available
  • Baggage hold
  • Basic medical equipment on-site

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services

Guest Room

  • Turndown service
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service
  • Double glazed windows
  • Connecting rooms

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Bedroom

  • Accommodations have bath in bedroom

Standard

  • Air conditioning