521 North Rush Street Chicago, IL 60611 US
Get My QuoteUnlock the gem of downtown Chicago at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Located on Chicago’s premier commercial district, our luxury hotel puts you in the city center of Chicago near top attractions including the Navy Pier, House of Blues Chicago and Tribune Tower, as well as the Chicago Riverwalk. Complete a well-rounded workout at our 24-hour fitness center or grab a bite to eat at one of our restaurants, Upstairs at the Gwen and Kostali. Kostali is inspired by coasts of the Mediterranean. With a unique rooftop terrace and over 15,000 square feet of polished event space you can host any social gathering that embodies the classic luxury style of The Windy City. After a exciting night out, sleep among the skyscrapers of Chicago with a stay in our hotel suites featuring a luxury collection bed with a pillowtop mattress and elegant linens. Suite accommodations, including a flat-screen TV, high-speed Wi-Fi and complimentary bathrobes, will amplify your stay here in Chicago, Illinois.
Property Amenities
General
- Outdoor space
- Parking area attendants
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Steps/staircases have color markings
- Steps/staircases have handrails
- Smoke detector in public areas
- Storage space
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Fireplace
- First aid available
- Ice machine
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible baths
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Pets
- Pets allowed
Parking
- Motorcycle parking
- Patrolled parking area
- Valet parking
Meeting Facilities
- Meeting rooms
Services
- Uniformed security
- Trouser/Pant press
- Water purification system
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Express check-out
- Front desk
- Individual Efolio available
- Complimentary coffee in lobby
- Controlled access to parking
- Complimentary newspaper delivered to room
- Complimentary newspaper in lobby
- Currency exchange
- Concierge desk
- Doctor on call
- Complimenary local calls time limit
- DVR player
- Business services
- Car rental desk
- Basic medical equipment on-site
Bedroom
- Wakeup service
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Guest Room
- Turndown service
- Safe deposit box
- Secured floors
- Emergency instructions in pictorial form
- Interior corridors
- Connecting rooms
Fitness Facilities
- Spa
- Health club
Dining
- Restaurant
- Special needs menus
- Room service
- Food and beverage outlets
- Hot breakfast
- Lounges/bars
- Full american breakfast
- Cocktail lounge with light fare
- Cups/glassware
- Continental breakfast
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
