The Ritz-Carlton Almaty

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The Ritz-Carlton Almaty

Esentai Tower, 77/7 Al Farabi Avenue Almaty, 050040 KZ

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Experience The Ritz-Carlton, Almaty the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and aesthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Smoke detector in public areas
  • Storage space
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Motorcycle parking
  • Parking
  • Off-Site parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Services

  • Pantry
  • Onsite laundry
  • Uniformed security
  • Video checkout
  • Translation services
  • Valet cleaning
  • Video games
  • Valet same day dry cleaning
  • Video review billing
  • Travel agency
  • Trouser/Pant press
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • DVR player
  • Efolio available to company
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Basic medical equipment on-site

Meeting Facilities

  • Meeting rooms

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Turndown service
  • Safe
  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors

Bedroom

  • Wakeup service

Fitness Facilities

  • Tennis court
  • Whirlpool
  • Spa
  • Steam bath
  • Sauna
  • Health club

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Food and beverage outlets
  • Lounges/bars
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Dinner delivery service from local restaurant
  • Cups/glassware
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning