16 Dostyk Street Astana, 010016 KZ
Get My QuoteThe Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We’ve been perfecting the art of hospitality and have developed an approach to luxury that has never been duplicated.
Property Amenities
Accessibility
- Ramp access
- Public areas wheelchair accessible for disabled
- Vibrating pillows available
- Visual alarms in hallways
- Visual alarms in public areas
- Restaurant/bar menus available in 14pt print
- Restaurant/bar menus available in Braille
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Does hotel have accessible parking?
- Accessible baths
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Pets
- Pets allowed
Parking
- Motorcycle parking
- Parking
- On-Site parking
- Patrolled parking area
- Valet parking
- Accessible parking
General
- Private security available
- Multiple exits on each floor
- Property has elevators
- Public address system
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Wheelchair accessible elevators
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Wide corridors
- Ventilated stair wells
- Wide entrance
- Wide restaurant entrance
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Response time (minutes) from fire/police department
- Smoke detector in public areas
- Tactile/14pt print signage throughout hotel
- Exterior doors (except lobby entrance) require key access at night
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Fire extinguishers in public areas
- Hard wired smoke detectors
- Hotel has fire safety measures in place but does not meet a national fire safety standard
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- Hearing induction loop system installed
- First aid available
- Ice machine
- FEMA approved
- Frequency of evacuation drills
- If no 24 hour security, what are the hours?
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Adapted room doors
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Automated External Defibrillator (AED) on-site
- Business center
- Automatic fire doors
Meeting Facilities
- Meeting rooms
Services
- Onsite laundry
- Uniformed security
- Video checkout
- Valet cleaning
- Valet same day dry cleaning
- Video review billing
- Wedding services
- Staff trained in first aid
- Staff trained in service to disabled guests
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in Automated External Defibrillator (AED) usage
- Staff trained in CPR
- Full service housekeeping
- Housekeeping – daily
- Executive floor
- Grocery shopping service available
- Express check-in
- Express check-out
- Front desk
- Laundry/Valet service
- Hairdresser/barber
- Controlled access to parking
- Check-in kiosk
- Complimentary in-room coffee or tea
- Complimentary newspaper delivered to room
- Dry cleaning
- Complimentary newspaper in lobby
- Complimentary shoeshine
- Currency exchange
- Concierge desk
- Concierge floor
- Doctor on call
- Efolio available to company
- Business services
- Baby sitting
- Boarding pass print-out available
- Basic medical equipment on-site
- 24-hour room service
Guest Room
- Visual alarm smoke detectors in guest rooms
- Turndown service
- Safe
- Safe deposit box
- Secured floors
- Interior corridors
Bedroom
- Wakeup service
Fitness Facilities
- Tennis court
- Whirlpool
- Spa
- Steam bath
- Sauna
- Health club
Technology
- Wireless internet connection in public areas
- Subtitles/closed captions available on TV
Dining
- Restaurant
- Special needs menus
- Room service
- Room service – full menu
- Food and beverage outlets
- Hot breakfast
- Full american breakfast
- Dinner delivery service from local restaurant
- Braille/large print literature
- Buffet breakfast
- Carryout breakfast
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom
