The Ritz-Carlton Cancun

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The Ritz-Carlton Cancun

Retorno del Rey #36, Zona Hotelera Cancun, ROO 77500 MX

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Where the cerulean blue Caribbean Sea meets a cloudless sky, the sun emerges to mark the beginning of another brilliant day at The Ritz-Carlton, Cancun, one of the most elegant luxury hotels nestled along Mexico’s alluring Mayan coastline. Our oceanfront hotel boasts a pristine beach that can keep you busy with a wealth of waterfront activities, or content to do nothing at all. Additionally, our luxury Cancun hotel promises dining experiences that are nuanced with the definitive flavors of Mexico, a spa that adapts ancient Mayan therapies with a modern aesthetic, and the whisper of waves that make their way into your accommodations as a soothing wake-up call. Perfect for couples and families alike, The Ritz-Carlton, Cancun offers a dream-like escape to another world, determined to leave you breathless. Perfect for couples and families alike, The Ritz-Carlton, Cancun offers a dream-like escape to another world, determined to leave you breathless.

Property Amenities

General

  • Non-smoking
  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fireplace
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • BBQ/Picnic area
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Whirlpool
  • Spa
  • Steam bath
  • Sauna
  • Jogging track
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Services

  • Pantry
  • Onsite laundry
  • Uniformed security
  • Video checkout
  • Translation services
  • Valet cleaning
  • Video games
  • Valet same day dry cleaning
  • Video review billing
  • Travel agency
  • Wedding services
  • Staff trained in first aid
  • Rollaway bed
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Limousine service
  • Executive floor
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Hairdresser/barber
  • Controlled access to parking
  • Check cashing policy
  • Check-in kiosk
  • Complimentary in-room coffee or tea
  • Child programs
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • Efolio available to company
  • Business services
  • Boarding pass print-out available
  • Car rental desk
  • Basic medical equipment on-site
  • 24-hour room service

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Meeting Facilities

  • Meeting rooms

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Turndown service
  • Safe
  • Safe deposit box
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors

Bedroom

  • Wakeup service

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV
  • High speed internet connection

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Cups/glassware
  • Continental breakfast
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom