The Ritz-Carlton Chicago

160 East Pearson Street at Water Tower Place Chicago, IL 60611 US

An iconic address that unites city, lake and sky, The Ritz-Carlton, Chicago legacy lives through generations of families, travelers and trailblazers, providing coveted setting to enjoy what matters most. Cherished heritage. Community soul. Landmark service. Midwest sincerity. Our beacon of hospitality is the backdrop for new and established voices in connecting, reconnecting and uncovering the dynamic energy of Chicago.

Property Amenities

General

Non-smoking
Outdoor space
Parking area attendants
Private security available
Multiple exits on each floor
Property has elevators
Public address system
Public area air conditioned
Video cameras at entrance
U.S. Fire Safety compliant
Video cameras in hallways
Telephone
Video cameras in public areas
Well lighted exit signs
Wheelchair accessible elevators
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viedo surveillance monitored 24 hrs a day
Ventilated stair wells
Wide entrance
Security
Staff trained in duplicate key issue
Security 24 hours/day
Response time (minutes) from fire/police department
Steps/staircases have color markings
Steps/staircases have handrails
Smoke detector in public areas
Storage space
Tactile/14pt print signage throughout hotel
Exterior doors (except lobby entrance) require key access at night
Fire detectors in hallways
Elevator auto recall
Fire detectors in public areas
Fire extinguishers
Elevators
Fire extinguishers in hallways
Lighted parking area
Fire extinguishers in public areas
Hard wired smoke detectors
Lighted walkways
Emergency back-up generators
Evacuation drills
Fireplace
First aid available
First nighters’ kit
Ice machine
FEMA approved
Frequency of evacuation drills
If no 24 hour security, what are the hours?
Complies with Local/State/Federal fire laws
Alarms continuously monitored
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Building meets all current local, state and country building codes
Auto link to fire station
Automated External Defibrillator (AED) on-site
Business center
Automatic fire doors

Accessibility

Ramp access
Public areas wheelchair accessible for disabled
Visual alarms in hallways
Visual alarms in public areas
Service animals allowed on property for people with disabilities
Service dogs allowed
Does hotel have accessible parking?
Accessible facilities
Audible alarms in hallways
Audible alarms in public areas

Pets

Pets allowed

Services

Pantry
Onsite laundry
Uniformed security
Video checkout
Valet cleaning
Video review billing
Washer/dryer
Water purification system
Staff trained in first aid
Staff trained in service to disabled guests
Sprinklers in hallways
Sprinklers in public areas
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Executive floor
Express check-in
Express check-out
Laundry/Valet service
Complimentary coffee in lobby
Controlled access to parking
Coffee shop
Complimentary in-room coffee or tea
Child programs
Dry cleaning
Concierge desk
Concierge floor
Doctor on call
Business services
Car rental desk
Basic medical equipment on-site
24-hour room service

Parking

Parking
Off-Site parking
On-Site parking
Patrolled parking area
Valet parking
Accessible parking

Meeting Facilities

Meeting rooms

Guest Room

Visual alarm smoke detectors in guest rooms
Turndown service
Safe deposit box
Room access through interior corridor
Secured floors
Emergency instructions in pictorial form
Interior corridors
Connecting rooms

Bedroom

Wakeup service

Technology

VCR player available at front desk
Wireless internet connection in public areas
High speed internet connection

Fitness Facilities

Spa
Steam bath
Sauna
Health club

Dining

Restaurant
Room service
Food and beverage outlets
Hot breakfast
Lounges/bars
Full american breakfast
Cocktail lounge with light fare
Continental breakfast
Carryout breakfast

Guest Bathroom

Roll-in shower available
Grab bars in bathroom

Standard

Air conditioning