The Ritz-Carlton Guangzhou

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The Ritz-Carlton Guangzhou

3 Xing An Road, Pearl River New City, Tianhe Distr Guangzhou, 44 510623 CN

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The Ritz-Carlton, Guangzhou Situated in the CBD, Pearl River New City of Tianhe District, The Ritz-Carlton, Guangzhou, recognized for six consecutive years as a Forbes Five-Star Hotel, is a luxury destination in the Southern China hub. Distinctive services and facilities include 351 guest rooms, 5 restaurants and lounges, and among which, the signature Cantonese restaurant, Lai Heen, received one star for the second consecutive year from the Michelin Guide Guangzhou. Launched in October 2019 and situated on Level 33, the brand-new Club Lounge epitomized the blend of luxury and comfort in an ultimate expression of the Gold Standard of The Ritz-Carlton. An extensive health club and The Ritz-Carlton Spa rejuvenate body and mind, while extensive catering and meeting facilities span over 3,300 square meters, including a large pillarless Grand Ballroom that measures 1,209 square meters. The Residences at The Ritz-Carlton, Guangzhou features 91 luxury serviced apartments of one to four bedrooms in size.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Private pool
  • Tennis court
  • Spa
  • Steam bath
  • Sauna
  • Health club

General

  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Smoke detector in public areas
  • Storage space
  • Smoking
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • First aid available
  • Ice machine
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Drugstore/pharmacy
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area
  • Accessible parking

Meeting Facilities

  • Meeting rooms

Services

  • Onsite laundry
  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Washer/dryer
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Executive floor
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Hairdresser/barber
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Child programs
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • DVR player
  • Efolio available to company
  • Business services
  • Car rental desk
  • Barber shop
  • Basic medical equipment on-site
  • 24-hour room service

Accessibility

  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Guest Room

  • Visual alarm smoke detectors in guest rooms
  • Safe deposit box
  • Secured floors
  • Interior corridors
  • Connecting rooms

Bedroom

  • Wakeup service

Technology

  • Wireless internet connection in public areas
  • High speed internet connection

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Cups/glassware
  • Continental breakfast
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom