The Ritz-Carlton Macau

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The Ritz-Carlton Macau

Galaxy Macau™, Estrada da Baía da Nossa Senhora da Macau, 00000 MO

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The Ritz-Carlton, Macau, offers the impeccable levels of service for which the brand is famous around the world. Set within the top floors of one of the worlds most spectacular entertainment and leisure destinations – Galaxy Macau™, the hotel is an all-suite hotel by The Ritz-Carlton, featuring over 230 suites which overlook inspiring views of Cotai Macau. The Ritz-Carlton, Macau holds the distinct honor of being rated among Forbes Travel Guide for garnering Five Star awards in hotel and spa, and Michelin Star award in dining.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Whirlpool
  • Spa
  • Steam bath
  • Sauna
  • Health club

General

  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Ventilated stair wells
  • Wide entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Storage space
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • First aid available
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Cocktail lounge
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Restaurant/bar menus available in 14pt print
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Parking

  • Parking
  • Off-Site parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking
  • Accessible parking

Meeting Facilities

  • Meeting rooms

Services

  • Welcome gift
  • Uniformed security
  • Valet cleaning
  • Video games
  • Valet same day dry cleaning
  • Travel agency
  • Trouser/Pant press
  • Wedding services
  • Staff trained in first aid
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Executive floor
  • Grocery shopping service available
  • Front desk
  • Laundry/Valet service
  • Hairdresser/barber
  • Individual Efolio available
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Child programs
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • Concierge floor
  • Doctor on call
  • Complimenary local calls time limit
  • DVR player
  • Efolio available to company
  • Boarding pass print-out available
  • Basic medical equipment on-site
  • 24-hour room service

Bedroom

  • Wakeup service

Guest Room

  • Turndown service
  • Safe
  • Safe deposit box
  • Secured floors
  • Interior corridors

Dining

  • Restaurant
  • Room service
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Cups/glassware
  • Continental breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom