The Ritz-Carlton Santiago

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The Ritz-Carlton Santiago

El Alcalde 15, El Golf, Las Condes Santiago, 00000 CL

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Nestled between sandy Pacific beaches and snow-capped Andes Mountains, The Ritz-Carlton, Santiago redefines personal service with a personal passion, making each stay in one of Chiles top luxury hotels more memorable than the last. This sophisticated retreat in the heart of El Golf, one of Santiagos most prestigious neighborhoods, delivers unforgettable experiences – like soothing spa services at the Santiago hotels rooftop Health and Fitness Center or exquisite dining at one of four distinctive restaurants – all complemented by impeccable service.

Property Amenities

General

  • Outdoor space
  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Restricted public access
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Elevator access to all levels
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • First aid available
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Converters/ Voltage adaptors
  • Drugstore/pharmacy
  • Complies with Hotel/Motel Safety Act
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Carbon monoxide detector
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped van parking
  • Does hotel have accessible parking?
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Parking

  • Parking
  • On-Site parking
  • Patrolled parking area
  • Accessible parking

Meeting Facilities

  • Meeting rooms

Services

  • Welcome gift
  • Uniformed security
  • Valet cleaning
  • Valet same day dry cleaning
  • Trouser/Pant press
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Express check-in
  • Express check-out
  • Front desk
  • Laundry/Valet service
  • Florist
  • Controlled access to parking
  • Coffee shop
  • Complimentary newspaper delivered to room
  • Dry cleaning
  • Complimentary newspaper in lobby
  • Currency exchange
  • Concierge desk
  • Doctor on call
  • Business services
  • Boarding pass print-out available
  • Barber shop
  • Basic medical equipment on-site
  • 24-hour room service

Bedroom

  • Wakeup service

Fitness Facilities

  • Whirlpool
  • Spa
  • Sauna
  • Health club

Technology

  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Lounges/bars
  • Full american breakfast
  • Cocktail lounge with entertainment
  • Cocktail lounge with light fare
  • Cups/glassware
  • Continental breakfast
  • Buffet breakfast
  • Carryout breakfast

Guest Room

  • Safe
  • Safe deposit box
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Double glazed windows

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom