The Royal Islander

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The Royal Islander

Blvd. Kukulcan Km. 17.5 Lt. 50 Zona Hot Cancun, ROO 77500 MX

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A family favorite for its beautiful beach friendly ambiance and five-star services The Royal Islander offers fully equipped two-bedroom master suites which sleep six and have a kitchen living/dining area and a terrace. One-bedroom suites and rooms are also available. Resort features include pools tennis courts activities for children teens and adults two restaurants a store tour and car rental desks. The resort is located behind the Cancun Maya Museum and an ancient Mayan site.

Property Amenities

Parking

  • Outdoor parking
  • Recreational vehicle parking
  • Motorcycle parking
  • Parking
  • Parking deck
  • Parking lot
  • On-Site parking
  • Patrolled parking area
  • Truck parking
  • Secured parking
  • Long term parking
  • Bus parking

Services

  • Poolside snack bar
  • Multilingual staff
  • Uniformed security
  • Tour/sightseeing desk
  • Video checkout
  • Wheelchairs available
  • Theatre desk
  • Water sports
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Rollaway bed
  • Staff proficient in sign language
  • Sundry/Convenience store
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Horseback riding
  • Limited service housekeeping
  • Housekeeping – daily
  • Grocery shopping service available
  • Free transportation
  • Late check-out available
  • Lobby coffee service
  • Front desk
  • Florist
  • Controlled access to parking
  • Complimentary in-room coffee or tea
  • Child programs
  • Complimentary newspaper delivered to room
  • Currency exchange
  • Children’s nursery
  • Concierge desk
  • Children’s play area
  • Concierge floor
  • Doctor on call
  • Door man
  • Early check-in
  • Business services
  • Baby sitting
  • Boarding pass print-out available
  • Baggage hold
  • Car rental desk
  • Basic medical equipment on-site
  • Bell staff/porter
  • Bicycle rentals

Fitness Facilities

  • Outdoor pool
  • Private pool
  • Tennis court
  • Steam bath
  • Golf

General

  • Outdoor space
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Medical Facilities Service
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in public areas
  • Well lighted exit signs
  • Train access
  • Video game player
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Video tapes
  • Vending machines
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Stairwells
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detectors
  • Shopping mall
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Extra child charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hotel has fire safety measures in place but does not meet a national fire safety standard
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Flat terrain between parking and entrance
  • Drugstore/pharmacy
  • Courtyard
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • DVD/video rental
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Boutiques/stores
  • BBQ/Picnic area
  • ATM/Cash machine
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Automated External Defibrillator (AED) on-site

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Wheel chair access
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Facilities for blind people only
  • Handicapped van parking
  • Facilities for deaf people only
  • Hearing impaired services
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Brailed elevators
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pet amenities available
  • Pets allowed

Dining

  • Private dining for groups
  • Room service – limited menu
  • Special needs menus
  • Room service – full menu
  • Halal food available
  • Full meal plan
  • Hot breakfast
  • Lunch served in restaurant
  • Kosher food available
  • Gourmet highlights
  • Dinner delivery service from local restaurant
  • Dinner served in restaurant
  • Communal bar area
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Technology

  • Phone services
  • Wireless internet connection in public areas
  • Subtitles/closed captions available on TV

Meeting Facilities

  • Meeting rooms
  • Exhibition/convention floor
  • Catering services
  • Ballroom
  • Banquet facilities

Bedroom

  • Wakeup service
  • Accommodations have bath in bedroom

Guest Room

  • Turndown service
  • Secured floors
  • Emergency instructions in pictorial form
  • Interior corridors
  • Maid service
  • Exterior corridors
  • Connecting rooms

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning
  • 24-hour security