The Star Grand at The Star Gold Coast

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The Star Grand at The Star Gold Coast

Array Gold Coast, QLD 4218 AU

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The Star Grand at The Star Gold Coast is a premier entertainment destination set in the heart of Australia stunning Gold Coast.nnCombining the luxury and sophistication of a world class hotel with the excitement of award winning restaurants lively bars spectacular stage shows and concerts plus the non stop action of a 24 hour casino.nnThe hotel boasts 596 superbly appointed guest rooms and suites exhibition and event gala space for up to 2300 people award-winning restaurants lively bars spectacular shows and concerts and 24-hour casino there something thrilling on every level. Not to mention it is located in the heart of the Gold Coast – one of Australia sunniest destinations.nnThe Star Gold Coast is undergoing redevelopment works continuing to redefine luxury and bring new exciting Food and Beverage venues to the Gold Coast. Continuing with the successful opening of the Darling works on a new Hotel Tower and Star Residences commences August 2018 ongoing. During this time the hotel will make every effort to minimize noise and disturbance to our guests. We apologise for any inconvenience during these exciting times and appreciate your understanding as we work to create a luxurious new resort experience for you to enjoy.

Property Amenities

Fitness Facilities

  • Outdoor pool
  • Tennis court
  • Spa
  • Sauna
  • Jogging track
  • Golf
  • Health club

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Telephone for hearing impaired
  • Wheel chair access
  • Vibrating alarm available for disabled persons
  • Restaurant/bar menus available in 14pt print
  • Restaurant/bar menus available in Braille
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Elevator near disability accessible rooms
  • Handicapped parking
  • Facilities for blind people only
  • Handicapped van parking
  • Elevators have Braille Instructions
  • Facilities for deaf people only
  • Hearing impaired services
  • Emergency exit signs in Braille
  • Emergency info in Braille
  • Impairment aids available
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Accessible room
  • Brailed elevators
  • Audible emergency alarm for sight impaired guest

Services

  • Massage services
  • Pantry
  • Photocopy center
  • Newspaper
  • Welcome gift
  • Uniformed security
  • Video checkout
  • Translation services
  • Valet cleaning
  • Valet same day dry cleaning
  • Wheelchairs available
  • Video review billing
  • Water sports
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Staff proficient in sign language
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Executive floor
  • Late check-out available
  • Express check-out
  • Lobby coffee service
  • Front desk
  • Laundry/Valet service
  • Controlled access to parking
  • Coffee shop
  • Complimentary in-room coffee or tea
  • Dry cleaning
  • Currency exchange
  • Concierge desk
  • Children’s play area
  • Doctor on call
  • Early check-in
  • Car rental desk
  • Basic medical equipment on-site
  • Bell staff/porter
  • 24-hour room service

Parking

  • Parking
  • Parking fee managed by hotel
  • Parking lot
  • On-Site parking
  • Valet parking
  • Indoor parking
  • Bus parking

General

  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Playground
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Train access
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Video tapes
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Response time (minutes) from fire/police department
  • Steps/staircases have color markings
  • Steps/staircases have handrails
  • Smoke detector in public areas
  • Smoke detectors
  • Storage space
  • Shopping mall
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Extra adult charge
  • Elevator access to all levels
  • Fire detectors in hallways
  • Fire detectors in public areas
  • Extra person charge for rollaway use
  • Fire extinguishers
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Gift/News stand
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire safety compliant
  • Hearing induction loop system installed
  • First aid available
  • Ice machine
  • FEMA approved
  • Flat terrain between parking and entrance
  • Cocktail lounge
  • Copier
  • Children welcome
  • Complies with Local/State/Federal fire laws
  • DVD/video rental
  • Alarms continuously monitored
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • ATM/Cash machine
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Meeting Facilities

  • Meeting rooms

Bedroom

  • Wakeup service
  • Double beds
  • Accommodations have bath in bedroom

Guest Room

  • Turndown service
  • Secured floors
  • Interior corridors
  • Connecting rooms

Dining

  • Special needs menus
  • Room service
  • Food and beverage outlets
  • Lounges/bars
  • Lunch served in restaurant
  • Full american breakfast
  • Dinner served in restaurant
  • Continental breakfast
  • Braille/large print literature
  • Breakfast served in restaurant
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower area with bathroom seat
  • Roll-in shower available
  • Grab bars in bathroom

Technology

  • Subtitles/closed captions available on TV
  • High speed internet connection

Standard

  • Air conditioning
  • 24-hour security