The Westin Palace Madrid

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The Westin Palace Madrid

Plaza de las Cortes, 7 Madrid, 28014 ES

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Commissioned by King Alfonso XIII in 1912, the iconic hotel The Westin Palace, Madrid is located in the renowned Art Walk, included in the UNESCO World Heritage List as “Paisaje de la Luz” (The Landscape of Light). This area links the citys most enriching museums, El Prado, Reina Sofía, and Thyssen-Bornemisza, and owns the most important monuments and some of the best tapas restaurants in town. Topped by a breathtaking stained-glass cupola, La Rotonda Restaurant offers delicious locally sourced market cuisine and serves meals for breakfast, lunch, and dinner. Lovers of Asian cuisine will highly appreciate dining at the Asia Gallery and the Green T Sushi bar and any culinary experience will be surpassed with a delicious cocktail at the 1912 Museo Bar. The 470 guest rooms and suites are fully equipped to meet the needs of todays travelers including the plush Heavenly® Beds and the refreshing Heavenly® Bath.

Property Amenities

Accessibility

  • Ramp access
  • Public areas wheelchair accessible for disabled
  • Vibrating pillows available
  • Visual alarms in hallways
  • Visual alarms in public areas
  • Service animals allowed on property for people with disabilities
  • Service dogs allowed
  • Does hotel have accessible parking?
  • 2nd lock on guest doors
  • Accessible baths
  • Accessible facilities
  • Audible alarms in hallways
  • Audible alarms in public areas

Pets

  • Pets allowed

Services

  • Pantry
  • Onsite laundry
  • Uniformed security
  • Translation services
  • Travel agency
  • Wedding services
  • Staff trained in first aid
  • Staff trained in service to disabled guests
  • Sprinklers in hallways
  • Sprinklers in public areas
  • Shoe shine stand
  • Staff Red Cross certified in CPR
  • Staff trained in Automated External Defibrillator (AED) usage
  • Staff trained in CPR
  • Full service housekeeping
  • Housekeeping – daily
  • Limousine service
  • Executive floor
  • Express check-out
  • Front desk
  • Florist
  • Hairdresser/barber
  • Controlled access to parking
  • Coffee shop
  • Check-in kiosk
  • Complimentary newspaper delivered to room
  • Complimentary newspaper in lobby
  • Complimentary shoeshine
  • Currency exchange
  • Concierge desk
  • Doctor on call
  • Efolio available to company
  • Business services
  • Car rental desk
  • Basic medical equipment on-site
  • 24-hour room service

Parking

  • Parking
  • Off-Site parking
  • On-Site parking
  • Patrolled parking area
  • Valet parking

General

  • Parking area attendants
  • Private security available
  • Multiple exits on each floor
  • Property has elevators
  • Public address system
  • Public area air conditioned
  • Video cameras at entrance
  • U.S. Fire Safety compliant
  • Video cameras in hallways
  • Telephone
  • Video cameras in public areas
  • Well lighted exit signs
  • Wheelchair accessible elevators
  • Video surveillance of parking
  • Video surveillance recorded 24 hrs a day
  • Viedo surveillance monitored 24 hrs a day
  • Wide corridors
  • Ventilated stair wells
  • Wide entrance
  • Wide restaurant entrance
  • Security
  • Staff trained in duplicate key issue
  • Security 24 hours/day
  • Smoke detector in public areas
  • Storage space
  • Smoking
  • Tactile/14pt print signage throughout hotel
  • Exterior doors (except lobby entrance) require key access at night
  • Fire detectors in hallways
  • Elevator auto recall
  • Fire detectors in public areas
  • Fire extinguishers
  • Elevators
  • Fire extinguishers in hallways
  • Lighted parking area
  • Fire extinguishers in public areas
  • Hard wired smoke detectors
  • Lighted walkways
  • Emergency back-up generators
  • Evacuation drills
  • Fire resistant guest room doors
  • Fire resistant hall room doors
  • Fireplace
  • First aid available
  • FEMA approved
  • Frequency of evacuation drills
  • If no 24 hour security, what are the hours?
  • Complies with Local/State/Federal fire laws
  • Alarms continuously monitored
  • Bookstore
  • Camera monitoring parking area 24 hrs
  • Camera recording parking area 24 hrs
  • Adapted room doors
  • Beauty shop/salon
  • Building meets all current local, state and country building codes
  • 24-hour front desk
  • Auto link to fire station
  • Automated External Defibrillator (AED) on-site
  • Business center
  • Automatic fire doors

Fitness Facilities

  • Private pool
  • Steam bath
  • Sauna
  • Health club

Meeting Facilities

  • Meeting rooms

Bedroom

  • Wakeup service

Technology

  • VCR player available at front desk
  • Wireless internet connection in public areas
  • High speed internet connection

Guest Room

  • Turndown service
  • Safe deposit box
  • Room access through exterior corridor
  • Room access through interior corridor
  • Room accessible through balcony sliding glass doors
  • Secured floors
  • Interior corridors

Dining

  • Restaurant
  • Special needs menus
  • Room service
  • Room service – full menu
  • Food and beverage outlets
  • Hot breakfast
  • Lounges/bars
  • Full american breakfast
  • Cups/glassware
  • Continental breakfast
  • Buffet breakfast

Guest Bathroom

  • Roll-in shower available
  • Grab bars in bathroom

Standard

  • Air conditioning