Boulevard Kukulcan Km 20.5 Cancun, ROO 77500 MX
Get My QuotePlan a one-of-a-kind getaway to paradise at The Westin Resort & Spa, Cancun. Nestled on the beach between the Caribbean Sea and a tranquil lagoon, our beachfront resort and spa offers the perfect destination for vacations or business trips to Mexico. Unwind in one of our sparkling pools or on the white-sand beaches. Schedule a relaxing day of beauty treatments at The Heavenly Spa before or after exploring Cancun. Savor delicious cuisine and libations at our on-site restaurants and bars. If you’re in Mexico for a conference or family gathering, take advantage of our indoor venues, custom catering, planning services and event spaces on the beach. Kick back in a comfortable guest room or suite with views of the water. All rooms include Westin Heavenly® Beds and free Wi-Fi. Best of all, our Cancun property does not charge resort or per-person fees.
Property Amenities
Fitness Facilities
- Outdoor pool
- Private pool
- Tennis court
- Spa
- Health club
Dining
- Meal included – breakfast
- Restaurant
- Room service
- Room service – full menu
- Food and beverage outlets
- Hot breakfast
- Lounges/bars
- Cocktail lounge with light fare
- Continental breakfast
- Buffet breakfast
Parking
- Motorcycle parking
- Parking
- On-Site parking
- Patrolled parking area
- Accessible parking
Services
- Pantry
- Uniformed security
- Valet cleaning
- Washer/dryer
- Staff trained in first aid
- Sprinklers in hallways
- Sprinklers in public areas
- Staff Red Cross certified in CPR
- Staff trained in CPR
- Express check-in
- Express check-out
- Front desk
- Laundry/Valet service
- Florist
- Complimentary coffee in lobby
- Coffee shop
- Complimentary in-room coffee or tea
- Child programs
- Complimentary newspaper in lobby
- Concierge desk
- Complimenary local calls time limit
- Efolio available to company
- Business services
- Boarding pass print-out available
- Car rental desk
- Basic medical equipment on-site
- 24-hour room service
General
- Multiple exits on each floor
- Property has elevators
- Public area air conditioned
- Video cameras at entrance
- U.S. Fire Safety compliant
- Video cameras in hallways
- Video cameras in public areas
- Well lighted exit signs
- Video surveillance of parking
- Video surveillance recorded 24 hrs a day
- Viedo surveillance monitored 24 hrs a day
- Ventilated stair wells
- Security
- Staff trained in duplicate key issue
- Security 24 hours/day
- Smoke detector in public areas
- Exterior doors (except lobby entrance) require key access at night
- Fire detectors in hallways
- Elevator auto recall
- Fire detectors in public areas
- Fire extinguishers
- Elevators
- Fire extinguishers in hallways
- Lighted parking area
- Hard wired smoke detectors
- Lighted walkways
- Emergency back-up generators
- Evacuation drills
- First aid available
- FEMA approved
- Frequency of evacuation drills
- Complies with Local/State/Federal fire laws
- Alarms continuously monitored
- Bookstore
- Camera monitoring parking area 24 hrs
- Camera recording parking area 24 hrs
- Building meets all current local, state and country building codes
- 24-hour front desk
- Auto link to fire station
- Business center
Meeting Facilities
- Meeting rooms
Accessibility
- Visual alarms in hallways
- Visual alarms in public areas
- Service animals allowed on property for people with disabilities
- Service dogs allowed
- Does hotel have accessible parking?
- 2nd lock on guest doors
- Accessible facilities
- Audible alarms in hallways
- Audible alarms in public areas
Bedroom
- Wakeup service
Technology
- Wireless internet connection in public areas
Guest Room
- Safe
- Secured floors
- Interior corridors
- Connecting rooms
Guest Bathroom
- Roll-in shower available
- Grab bars in bathroom