Wyndham Grand Shenzhen

2009 Caitian Road Futian Dist Shenzhen, 518003 CN

Thank you for choosing our Wyndham Grand Shenzhen. Wyndham Grand Hotels and Resorts is the crown jewel of the Wyndham family. Situated in spectacular resort and urban destinations, each Wyndham Grand provides a one of a kind experience with compelling local flavor, attentive service, relaxing surroundings and thoughtful touches. Guestrooms are comfortable and refined, dining experiences are crafted by master chefs and artfully appointed lounges invite you to linger. Flexible meeting spaces, elegant halls and sophisticated media offerings ensure a memorable and successful social or business event.

Property Amenities

General

Non-smoking
Outdoor space
Parking area attendants
Private security available
Multiple exits on each floor
Property has elevators
Public address system
Video cameras at entrance
U.S. Fire Safety compliant
Video cameras in hallways
Telephone
Video cameras in public areas
Well lighted exit signs
Wheelchair accessible elevators
Video surveillance of parking
Video surveillance recorded 24 hrs a day
Viedo surveillance monitored 24 hrs a day
Wide corridors
Ventilated stair wells
Wide entrance
Wide restaurant entrance
Security
Staff trained in duplicate key issue
Security 24 hours/day
Response time (minutes) from fire/police department
Steps/staircases have color markings
Steps/staircases have handrails
Smoke detector in public areas
Tactile/14pt print signage throughout hotel
Exterior doors (except lobby entrance) require key access at night
Fire alarm with light
Elevator access to all levels
Fire detectors in hallways
Elevator auto recall
Extra child charge for rollaway use
Fire detectors in public areas
Extra person charge for rollaway use
Fire extinguishers
Elevators
Fire extinguishers in hallways
Lighted parking area
Fire extinguishers in public areas
Hard wired smoke detectors
Hotel has fire safety measures in place but does not meet a national fire safety standard
Lighted walkways
Emergency back-up generators
Evacuation drills
Hearing induction loop system installed
First aid available
First nighters’ kit
Ice machine
FEMA approved
Frequency of evacuation drills
If no 24 hour security, what are the hours?
Flat terrain between parking and entrance
Fire alarm
Converters/ Voltage adaptors
Courtyard
Computer
Complies with Local/State/Federal fire laws
Alarms continuously monitored
Camera monitoring parking area 24 hrs
Camera recording parking area 24 hrs
Adapted room doors
ATM/Cash machine
Building meets all current local, state and country building codes
24-hour front desk
Auto link to fire station
Automated External Defibrillator (AED) on-site
Business center
Automatic fire doors

Accessibility

Ramp access
Public areas wheelchair accessible for disabled
Vibrating pillows available
Visual alarms in hallways
Visual alarms in public areas
Wheel chair access
Restaurant/bar menus available in 14pt print
Restaurant/bar menus available in Braille
Service animals allowed on property for people with disabilities
Service dogs allowed
Elevator near disability accessible rooms
Facilities for blind people only
Handicapped van parking
Elevators have Braille Instructions
Facilities for deaf people only
Hearing impaired services
2nd lock on guest doors
Accessible baths
Accessible facilities
Accessible room
Brailed elevators
Audible alarms in hallways
Audible alarms in public areas

Dining

Meal included – breakfast
Restaurant
Special needs menus
Room service – full menu
Lunch served in restaurant
Braille/large print literature

Parking

Motorcycle parking
Parking
Patrolled parking area
Truck parking
Indoor parking
Long term parking
Accessible parking
Bus parking

Services

Pantry
Multilingual staff
Photocopy center
Onsite laundry
Uniformed security
Staff trained in first aid
Staff trained in service to disabled guests
Sprinklers in hallways
Sprinklers in public areas
Shoe shine stand
Staff proficient in sign language
Staff Red Cross certified in CPR
Staff trained in Automated External Defibrillator (AED) usage
Staff trained in CPR
Express check-in
Express check-out
Controlled access to parking
Dry cleaning
Currency exchange
Concierge desk
Concierge floor
Doctor on call
Baggage hold
Basic medical equipment on-site
Bell staff/porter

Meeting Facilities

Meeting rooms
Catering services
Banquet facilities

Guest Room

Visual alarm smoke detectors in guest rooms
Safe deposit box
Secured floors
Emergency instructions in pictorial form
Interior corridors

Bedroom

Wakeup service
Double beds
Accommodations have bath in bedroom

Technology

Wireless internet connection in public areas
Subtitles/closed captions available on TV
High speed internet access for laptop in public areas

Guest Bathroom

Roll-in shower area with bathroom seat
Roll-in shower available

Fitness Facilities

Health club

Standard

Air conditioning