Last modified on July 30, 2018.
INTRODUCTION
This privacy policy discloses the privacy practices of Groople Texas LLC, a Texas limited liability company (“Groople”, “We”, “Our” or “Us”), which owns and operates various sites on the World Wide Web, including without limitation www.Groople.com, (collectively, the “Groople Websites”). Your access to and use of the Groople Websites and all the services provided via the Groople Websites (collectively, the “Service”) are subject to Groople’s Terms of Service and applicable laws.
This privacy policy describes how Groople collects, uses, and shares information about you that it obtains in connection with providing the Service to you.
We value your comments about Our privacy statement and invite you to email Us with inquiries, suggestions and complaints at: privacy@Groople.com.
WHAT INFORMATION IS COLLECTED
In order to enhance your user experience and improve the Service, Groople collects information about you from two sources: (i) information you affirmatively give to Us; and (ii) information automatically collected when you visit any of the Groople Websites or use any Services.
INFORMATION YOU GIVE US
To use certain aspects of the Service you will need a Groople Account (“Account”). When you create an account, We will ask for certain identifiable information, including but not limited to your name, gender, email address, date of birth, and a password, which is used to protect your Account from unauthorized access. After setting up an account, you have the option to provide (and store in your Account) additional information, such as your telephone number, credit card information (credit card number, expiration date, and billing address), and information about you and/or your group members, i.e. the group members’ email addresses and credit card information.
In order to book a reservation, We require that you provide Us with certain information about you and/or your group members. This may include names, e-mail addresses, phone numbers, and credit card information, such as credit card numbers, credit card verification numbers, expiration dates, and billing addresses. Most information collected is required to complete the transaction; however, some information may be optional. Each time We ask for information, We will clearly indicate whether such information is required or not.
It is your sole responsibility to obtain consent from the group members to use their names, email addresses, and credit card information before you provide their information to Us.
By choosing to use the Service you are giving Groople permission to use and store such information consistent with this privacy policy.
INFORMATION WE COLLECT AUTOMATICALLY
In addition, Groople automatically collects information about your interactions with the Groople Websites and the Service. For example, Groople may log information from your computer and browser, such as your IP address, profile information, aggregate user data, browser type, software and hardware attributes, pages you request, and cookie information.
Groople may use third-party service providers to help Us gather and analyze this information about Our customers. These service providers are contractually restricted from using your information in any way, other than in helping Groople provide you with the products and services that are available on Our website.
This aggregated data may be distributed by Groople and is wholly owned by Groople. By using the Service you are giving Groople permission to use and store such information consistent with this privacy policy.
COOKIES
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of Our site. Unless you have adjusted your browser setting so that it will refuse cookies, Our system will issue cookies when you log on to Our site.
For more detailed information about the cookies that We and Our partners may serve through Our Groople Websites, please email Us about Our use of cookies using our customer service at cs@groople.com and We’ll do our best to help.
HOW INFORMATION IS USED
Groople uses the information it collects from you to deliver Groople services to you and to continuously enhance your user experience. Generally speaking, We use the collected information to communicate with you, fulfill your requests, customize the content, improve Our products and services, protect Our and your rights, and comply with laws and regulations.
We use the information you provide Us to do all of the following including, but not limited to:
- We will use the membership information you provide to identify you when you log in to the Groople Websites. We may also use the information stored in your Account to help you book reservations faster and easier by pre-populating your information for you whenever possible.
- We will use the purchase information you provide to facilitate the transaction process. We will share that information with third parties involved in the transaction, such as vendors (e.g., hotels), travel intermediaries (e.g., tour operators), and transaction-processing companies (e.g., credit card companies).
- We will use the information collected when you contact Groople (e.g., name, e-mail address, phone number) to respond to your request.
- We may use information collected automatically to analyze visitor trends, gather broad demographic information, understand how users are moving throughout the site, and offer customer support. We may also use that information, and/or associated membership information, to determine the content We will provide to you on this site.
- We may occasionally ask trustworthy third parties to provide services for us, such as marketing analysis of the data we collect on this site. In that event, we may share membership or transaction information with that trusted third party. In all such cases, the third party will only have access to information necessary to perform the required service, and will not be permitted to use that information for any other purpose.
WITH WHOM IS INFORMATION SHARED
Public Information – Groople may share as it sees fit information that you voluntarily make public. Since such public information can be accessed by the public and used by any member of the public, such use by third parties is beyond the control of Groople.
Personal Information – If We have your express consent, Groople may share your personal information that it collects with business partners and other third parties that are not affiliated with Groople. Note that if you sign up for service from one of Our affiliates, We may ask for your consent to share with such third party partners certain personal information. Such partners and third parties may be located inside or outside the European Economic Area (“EEA”). To the extent it is necessary for these third parties to complete their contractual obligations to us, these third parties may have access to or process your personally identifiable information. Generally, these disclosures are made under terms comparable to this policy, and the recipients are limited to using the information the purpose for which it was provided. By making a reservation through the Service, you are authorizing Us to disclose to third parties the information required to complete the booking and deliver the related travel. While Groople is not responsible for the acts of such partners, We encourage all of Our partners to adopt privacy policies that protect against the disclosure of personal information to third persons. Therefore, We encourage you to review the privacy policies of any third party whose products you purchase through the Service. We may also provide your information to third-party vendors who provide services or functions on Our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention, and We may authorize third-party vendors to collect information on Our behalf, including as necessary to operate features of the Service. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that We ourselves adhere to.
Under narrow circumstances, Groople may disclose your personal information without asking for your consent to protect the legal rights of Groople or Our afifliates, and each of their respective investors, directors, officers, employees, agents, and suppliers; to protect the safety and security of users of the Service or to enforce Our Terms of Services; to protect against fraud or risk management purposes; or to comply with or respond to the law or legal process or a request for cooperation by a government entity, whether or not legally required. If you notify Us that you believe your legal rights have been violated by Groople or another user of Our Service, We may provide the information that you provide to us to others to the extent We believe it necessary to evaluate and respond to your complaint. For example, if you submit a notice of copyright infringement to Us, We may send a copy to the person or entity who uploaded, stored, or transmitted the material addressed by the communication.
CHANGES TO YOUR INFORMATION
You may access your membership information on your Account by logging in and visiting your profile. You may make changes to any information stored in your profile as well as unsubscribe from non-transactional e-mail communications.
CHANGE OF CONTROL
If Groople sells all or part of its business, makes a sale or transfer of assets, is otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, Groople may transfer your personal information and non-personal information to one or more third parties as part of such transaction.
HOW YOU CAN CONTROL THE INFORMATION WE COLLECT, USE AND SHARE
You have the choice about whether to disclose your personal information or other information about yourself to Groople. Regardless of your choices with respect to promotional communications and updates regarding content, Groople may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.
You may also stop using your account on www.Groople.com at any time by simply logging out. Please note that if your cancel your account, Groople may retain some information about you but will discontinue posting such information on the Groople Websites.
HOW WE PROTECT YOUR INFORMATION
We make every effort to protect your personal information. When you send personal information to Groople over the Internet, your data is protected by our state-of-the-art Secure Socket Layer (SSL) technology to ensure safe transmission. Once We receive your information, We securely store it on our system. Only authorized personnel have access to your information. In addition, certain highly confidential information is encrypted for added protection and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. As a member, you may only access your information if you know your password; even then, certain information, such as your credit card number, cannot be viewed.
INTERNATIONAL USERS
If you are not a United States resident, you acknowledge and agree that We may collect and use your personal information, as outlined in this privacy policy, outside your resident jurisdiction. We may store such personal information in the United States, outside your resident jurisdiction. Please be aware that United States law may offer different levels of protection to personal information that are available in your country.
Legal Basis for Processing Personal Data (EEA Only)
For individuals from the EEA, “Personal Data” shall mean any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.
With respect to Personal Data collected from individuals from the EEA, our legal basis for collecting and using the Personal Data will depend on the Personal Data concerned and the specific context in which we collect it. Our Company will normally collect Personal Data only where: (a) we have specific consent to do so, (b) where we need the Personal Data to fulfil a contract with a user, or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).
If we ask you to provide Personal Data to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data). Similarly, if we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time why we need to use your Personal Data. If we process Personal Data in reliance on your consent, you may withdraw your consent at any time.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided below.
EEA SPECIFIC RIGHTS
Personal Data
If you are an individual resident in EEA, you have the following data protection rights regarding Personal Data:
- You have the right to access, correct, update or request deletion of your Personal Data. You can do so at any time by contacting us.
- You have the right to object to processing of your Personal Data, to ask us to restrict processing of your Personal Data, or to request portability of your Personal Data. Again, you can exercise these rights by contacting us.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us.
- You have that right to revoke consent that was previously given. If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
If you would like to exercise any of the above rights, please contact our support team at cs@groople.com.
CHILDREN
Children are not eligible to use Groople and We ask minors (under the age of 18) to not submit any personal information to Us. Groople does not knowingly collect personal information from anyone under the age of 18 or permit them to use Our website.
CHANGES TO THIS PRIVACY POLICY
From time to time, We may make changes to this privacy policy. In order to ensure that you are familiar with Our most updated policies and practices, you should check the effective date indicated above this privacy policy each time you use the Service. If We make any changes, We will notify you of such changes by posting the updated privacy policy on the Groople Websites. We may also send you an email alerting you of such changes. You will be bound by any such changes to the policy when you use the Service after those changes have been posted. If We make material revisions concerning practices where We have represented We will obtain your consent to use or disclose your personal information, We will obtain your consent before taking any action inconsistent with those representations.
California Privacy Rights
California Civil Code Section § 1798.83 permits users of Our Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the email address listed below.
Our site, products, and services are not intended to appeal to minors. However, if you are a California resident under the age of 18, and a registered user of Our Service, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an e-mail with a detailed description of the specific content or information to the email address listed below.
Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Under California law, California residents who have an established business relationship with us may opt-out of Our disclosing Personal Data about them to third parties for their marketing purposes.
CONTACTING GROOPLE
If you have any questions about this privacy statement, the practices of the Groople Website and the Service, or your dealings with Groople, please contact us at: privacy@Groople.com or by mail at:
Privacy
c/o Groople Texas LLC
990 Highway 287 N.
Suite 106 #214
Mansfield, TX 76063
